• WE REQUIRE 7 DAYS CANCELLATION NOTICE. FAILURE TO DO THIS WILL RESULT IN FULL BOARDING FEES BEING CHARGED.
  • WE DO NOT ACCEPT OUT OF HOURS ARRIVALS OR COLLECTIONS; WE ADHERE STRICTLY TO OUR OPENING HOURS. NO ACCEPTIONS.
  • ANY PETS NOT COLLECTED ON TIME WILL INCUR A DAILY CHARGE OF £20 PER DAY ADDED TO YOUR BOOKING FEE.
  • ALL CHARGES ARE DAILY AND START ON AND INCLUDE THE DAY OF ARRIVAL AND DEPARTURE.
  • ALL CHARGES ARE TO BE PAID IN FULL BEFORE THE REMOVAL OF YOUR PET/S UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE.
  • WE MUST SEE AN UP TO DATE COPY OF YOUR CATS VACCINATION CERTIFICATE UPON ARRIVAL AT KINGS CATTERY. WE WILL NOT ACCEPT ANY CATS WITHOUT THIS.
  • PLEASE MAKE SURE YOUR CAT HAS BEEN TREATED FOR FLEAS AND WORMED BEFORE STAYING AT KINGS CATTERY.
  • IT IS CONFIRMED BY THE OWNER THAT THEIR PET/S ARE IN FIT AND SOUND CONDITION.
  • IN THE EVENT OF ILLNESS AND/OR INJURY, A VET MAYBE CALLED IN AND ALL COSTS INCURRED WILL BE AT THE OWNERS EXPENSE.
  • IT IS CLEARLY UNDERSTOOD AND AGREED THAT WHILST EVERY CARE AND ATTENTION IS GIVEN TO YOUR PET/S IT IS LEFT AT THE OWNERS RISK.
  • PLEASE NOTE WE CAN ONLY ACCEPT PAYMENT BY CASH OR CREDIT AND DEBIT CARDS.
  • IN THE EVENT OF NO PAYMENT BEING RECEIVED AFTER SIX WEEKS OF BOARDING, UNLESS SPECIFIC ARRANGEMENTS HAVE BEEN MADE, WE SHALL CONSIDER THE ANIMAL/S TO HAVE BEEN ABANDONED AND RE HOME THEM.
  • ALL CHARGES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
  • OUR STAFF CAN GIVE MEDICATION BUT IT IS AT THE OWNERS RISK.
  • WHILST EVERY EFFORT IS MADE TO HOUSE YOUR PET/S IN THE SIZE PEN YOU REQUEST, WE RESERVE THE RIGHT TO ALLOCATE PENS AS THEY DEEM APPROPRIATE.
  • YOU MAY BRING ITEMS OF FOOD, BEDDING AND TOYS ETC FOR YOUR PETS PLEASE NOTE WE DO NOT ACCEPT ANY RESPONSIBILITY FOR THEIR CONDITION OR SAFE RETURN.
  • WE NEED A UK CONTACT WHILST YOU ARE AWAY THAT CAN MAKE DECISIONS ABOUT YOUR PET/S ON YOUR BEHALF. IF NO ONE IS AVAILABLE WE RECOMMEND NOMINATING YOUR VET.
  • IT IS AGREED THAT PETS FROM THE SAME HOUSEHOLD BEING HOUSED TOGETHER MAY NEED TO BE SEPARATED AT OUR DISCRETION TO PREVENT INJURY FROM FIGHTING OR MEDICAL REASONS WITH THE ADDITIONAL COST TO THE OWNER.
  • CATS MUST BE TRANSPORTED IN A SECURE AND COMFORTABLE CARRIER. WE TAKE NO RESPONSIBILITY FOR ANY CATS THAT ESCAPE CARRIERS BEFORE ENTERING KINGS CATTERY.

WE THANK YOU FOR YOUR COOPERATION ON THESE TERMS

KINGS CATTERY